A: At Christies, we only sell products that meet our strict standards. Buying from Christies you can rest assured that you are getting high-quality products at great prices.
Q: How do I know what cigar to buy?
A: The general rule is the darker the cigar wrapper, the stronger the cigar. Cigars are divided into 3 main categories (mild, medium-bodied and strong) and it may take a few tries before you find the right cigar for your tastes. If you have any questions, please don’t hesitate to ask one of our associates.
Q: Can I return tobacco or a cigar if I don’t like the taste or aroma?
A: Of course. Our Customer Satisfaction Guarantee allows our customers to return any item they find unsatisfactory with no questions asked. Simply bring back the item with your original receipt for a full refund.
Q: Do you have a mailing list?
A: Yes. To join our mailing list, simply submit a request using our feedback form. Christies sends out a bi-monthly newsletter with information about new products, upcoming events and sales, and tips about how to enjoy the products you’ve purchased.
Q: Is your site secured for credit card use?
A: Yes absolutely! All of your sensitive credit card information is securely authorized and verified by Electronic Merchant Systems (EMS), EMS securely encrypts the exchange of your credit card information from our site to their secure processing network. Additionally the exchange of your credit card information between your computer and our site is also encrypted.
